Question 1

How much does a solar panel system cost?

Accepted Answer

Our solar packages start at ₱99,999 for a 3.15 kW grid-tie system and go up to ₱845,999 for a 25.20 kW hybrid system with battery storage. The right system size depends on your monthly electricity bill. Visit our packages page to see all options with transparent pricing, or use our Design Studio to get a personalized recommendation.

Question 2

How much will I save on my electricity bill?

Accepted Answer

Savings depend on your system size, electricity consumption, and sun exposure. As a general guide: a 3.15 kW system can save ₱2,500-₱4,000/month, while a 10 kW system can save ₱7,000-₱11,000/month. Most customers see a return on investment within 2-4 years, after which electricity savings continue for the next 20+ years.

Question 3

Can solar completely eliminate my electricity bill?

Accepted Answer

With a grid-tie system, you'll still have a small minimum connection fee from your utility company (around ₱300-₱500/month). However, your actual electricity consumption charges can be reduced by 70-100% depending on your system size and usage pattern. With a hybrid system and battery, you can be even more independent from the grid.

Question 4

Is solar really worth the investment?

Accepted Answer

Yes. The average payback period for solar in the Philippines is 2-4 years. After that, you enjoy dramatically reduced electricity costs for 20+ more years. Over 25 years, a ₱230,000 solar system can save you over ₱2,000,000 in electricity costs. Solar also increases your property value and protects you from future electricity rate increases.

Question 5

What payment options do you offer?

Accepted Answer

We offer multiple payment options: cash purchase, bank transfer, GCash/Maya, credit card, check, 0% credit card installment conversion, and bank personal loans. Visit our financing page for detailed options.

Question 6

Do I need to pay a down payment?

Accepted Answer

For cash purchases, we require 50% down payment and 50% upon completion. For bank loans and credit-card installment plans, terms vary by provider. Contact us to discuss options that fit your budget.

Question 7

How long does solar panel installation take?

Accepted Answer

Residential installations typically take 1-3 days depending on system size. A 3.15 kW system can be installed in a single day, while larger 16-25 kW systems may take 2-3 days.

Question 8

What roof types are compatible with solar panels?

Accepted Answer

Solar panels can be installed on most roof types including metal/GI sheets, concrete, tile, and flat roofs. Our team will assess your roof during the site visit and recommend the best mounting solution.

Question 9

Will solar panels damage my roof?

Accepted Answer

No. For metal roofs, we use clamp-style mounts that don't require drilling. For concrete roofs, we use weighted or bolted mounting systems. All installations come with our 1-year workmanship warranty.

Question 10

Do you handle permits and paperwork?

Accepted Answer

We design and install your system, and explain the requirements and steps for electrical permits, LGU inspections and net metering. You arrange those processes with the relevant offices and your electric cooperative; we don't process them for you.

Question 11

What's the difference between grid-tie and hybrid solar?

Accepted Answer

Grid-tie systems connect directly to the electrical grid — lowest cost, best ROI, but don't work during brownouts. Hybrid systems include battery storage for backup power during brownouts but cost more. Use our Design Studio to compare both.

Question 12

What happens during brownouts?

Accepted Answer

Grid-tie systems automatically shut off during brownouts for safety (required by law). Hybrid systems with batteries continue to power your home — you won't even notice the outage.

Question 13

Do solar panels work on cloudy or rainy days?

Accepted Answer

Yes, solar panels still generate electricity on cloudy days at about 25-50% capacity. Philippine solar conditions are excellent year-round, with an average of 4.5-5.5 peak sun hours daily.

Question 14

How long do solar panels last?

Accepted Answer

Our solar panels have a 25-year performance warranty. In practice, solar panels can last 30-40 years with proper maintenance. Inverters typically last 10-15 years.

Question 15

How do I maintain my solar panels?

Accepted Answer

Solar panels require minimal maintenance. Clean them 2-4 times per year to remove dust, bird droppings, or leaves. Simply hose them down with water in the early morning or late afternoon.

Question 16

What if something breaks or stops working?

Accepted Answer

All our systems come with comprehensive warranties: 25-year panel performance, 12-year panel product, 5-year inverter, and 1-year workmanship warranty. If anything goes wrong within warranty, we repair or replace at no cost.

Question 17

What warranty do I get with my solar system?

Accepted Answer

Your system comes with manufacturer-backed warranties: 12-year product warranty and 25-year performance warranty on OSDA panels, 5-year warranty on your DEYE or SRNE inverter, and if you have a hybrid system, up to 10-year manufacturer warranty on your SRNE battery. Juansolar also provides a 1-year workmanship guarantee covering installation quality.

Question 18

What does the performance warranty cover?

Accepted Answer

The 25-year performance warranty guarantees your solar panels will produce at least 84.8% of their rated power output after 25 years. If they degrade faster than this, the manufacturer will repair or replace them.

Question 19

What is net metering?

Accepted Answer

Net metering allows you to sell excess electricity back to the grid and receive credits on your bill. Visit our Net Metering Guide for the complete process and requirements.

Question 20

Does Juansolar handle the net metering application?

Accepted Answer

No. We explain the net metering requirements and application steps, but you submit the application to your electric cooperative. The cooperative handles its review and meter installation. Visit our Net Metering Guide for more details.

Frequently Asked Questions

Cost & Savings

Payment & Financing

Installation

Technical

Maintenance

Warranty

Net Metering

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